Privacy Policy

Lifestyle Garden Constructors respects your privacy and is committed to protecting the personal information of our clients, prospective clients, website visitors, suppliers and other persons who interact with us.

This Privacy Policy explains how we collect, use, store and protect personal information obtained through this website and in the course of providing our services.

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, submit an enquiry, request a quotation or otherwise interact with Lifestyle Garden Constructors. This may include your:

• name and surname;

• email address and telephone number;

• general location or property address where relevant to a requested service;

• information about your proposed construction, exterior design or outdoor-living project;

• photographs, plans or other information you choose to provide in connection with a project; and

• correspondence and other information necessary for us to respond to your enquiry or provide our services.

Our website may also collect limited technical information through cookies and similar technologies, such as browser, device and website-usage information.

 

2. How We Use Your Information

We process personal information only where reasonably necessary for legitimate business purposes, including to:

• respond to enquiries and requests for quotations;

• assess, plan and deliver requested services;

• communicate with clients and prospective clients;

• administer our contractual and business relationships;

• improve our website, services and customer experience;

• maintain appropriate business and project records; and

• comply with applicable legal, regulatory and contractual obligations.

We will not sell your personal information.

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3. Sharing of Personal Information

Where necessary to provide our services, information may be shared with contractors, professional advisers, suppliers or service providers involved in a project or supporting our business operations.

We seek to limit such disclosure to information reasonably required for the relevant purpose and expect persons handling personal information on our behalf to treat it appropriately and securely.

We may also disclose information where required or permitted by law.

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4. Protection and Retention of Information

Lifestyle Garden Constructors takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business and record-keeping requirements, or as required by applicable law.

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5. Photographs and Project Information

Because our services involve the transformation of physical properties, we may photograph or document work performed for project administration, quality control and portfolio purposes.

Where photographs or project information could reasonably identify a client, individual or private property, we will take appropriate steps regarding consent and privacy before using such material publicly for marketing or portfolio purposes.

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6. Cookies and Website Technologies

This website may use cookies and similar technologies necessary for website functionality, security, analytics and improving the visitor experience.

Where applicable, visitors may manage non-essential cookies through the cookie preferences made available on the website or through their browser settings.

 

7. Your Rights

Subject to applicable South African law, including the Protection of Personal Information Act, 4 of 2013 (POPIA), you may request access to personal information we hold about you and, where appropriate, request that inaccurate information be corrected or that information be deleted or otherwise dealt with in accordance with applicable law.

You may also object to certain processing of your personal information or withdraw consent where processing is based on consent.

 

8. Third-Party Services and Links

Our website may use or link to services operated by third parties. Their processing of personal information may be governed by their own privacy policies and practices, and we encourage visitors to review those policies where appropriate.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices or applicable legal requirements. The latest version published on this website will apply.

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10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal information, or have a privacy-related concern, please contact:

Lifestyle Garden Constructors
Email: service@thelifestylegardenco.com